Request by email
Need help?
If you cannot access the app, email us from the Gmail address linked to your My Farms account and request account deletion.
Email: maruthi2vskp@gmail.com
Account & Data Deletion
Request deletion of your My Farms account
My Farms customers can request deletion of their account and associated personal data from the mobile app or by contacting us directly.
How to delete your account in the app
- Open the My Farms app.
- Go to Profile.
- Select Edit Profile.
- Choose Delete Account and confirm.
This removes your customer account access and deletes personal profile data such as name, email, phone number, saved profile details, wallet records tied to the account, and active login sessions.
Retention
Data we may keep temporarily
Some order, delivery, complaint, refund, or transaction records may be retained for business, safety, legal, fraud-prevention, and accounting purposes. Customer-facing order history is limited to recent records, and older personal operational details are removed according to My Farms retention rules.
After retention ends, personal identifiers are deleted or de-identified while non-personal dashboard metrics may be kept for business reporting.